Lisbon and Porto airports invest in innovation with a new biometric solution for passengers
With the new biometric solution for passengers, travelling will be easier, with no stops and no queues. After registering in the app or at the designated kiosks, passengers no longer need to use their boarding pass or identification documents.
ANA|VINCI Airports is implementing a new technological solution at Portuguese airports. Biometric Experience by VINCI Airports is an innovation project, supported by the European Union through its NextGenerationEU programme, which focuses on the implementation of technology to improve the quality of service and digital transformation at airports. This project was launched at the beginning of the year at Lisbon and Porto airports and in the second half of 2024 the technological solution will be available in Faro, Madeira and Ponta Delgada.
The first tests are being carried out with passengers from the airline TAP Air Portugal on departures from Lisbon and Porto airports, on flights previously selected by the company, in the Schengen area - Europe. In a second phase, other airlines and more destinations will be added, including extra-European flights.
Passengers who are included in the test flights and who are eligible (only passengers of legal age can use this solution with biometric data collection) can participate by registering in advance on their mobile device using the "Biometric Experience" app, available on IOS and Android. Alternatively, they can register at the airport, using the equipment available for this purpose, with or without assistance, at the kiosk located at the entrance to check-in, in the public area of departures in Lisbon and Porto, or next to the boarding gates for passengers transferring between flights.
Registration and use are simple: in the app or at the kiosk, simply photograph/scan your boarding pass, electronic passport or Portuguese nationality card and take a "selfie", accepting the terms and conditions. You will then have a smoother and faster boarding experience by having your biometric data scanned, without having to present your boarding pass again.
The process simplifies the journey for the passenger, who gains free time, in a paperless & contactless journey, with a total guarantee of confidentiality, since the data is deleted once the flight has departed.
